Head of PMO & Project Management






Project portfolio management of strategic customer facing projects. Top management exposure, people management and key role in making Scalepoint Europe´s leading insurance tech company.


Scalepoint is a well-established company having built innovative software solutions since 2000 that make life easier for insurance companies and the customers they serve. Our core product is a highly advanced cloud-based software solution, that digitalizes and automates all aspects of the process that is associated with reporting and procuring a claim and in doing so significantly improves the insurance customer experience. We currently employ 190 people and are growing year by year. Most of our employees work out of our corporate headquarter in Copenhagen, but we also have employees located in Switzerland and Poland. For the time being, our customers include 26 primarily large insurance companies, most of them from the Nordics, but we also have large customers on key markets in Europe and are working hard to add more.


In 2019 Scalepoint reported a revenue of approximately 543 mDKK, EBITDA 43 mDKK and EBIT 11 mDKK and processed 1 million claims with claims payout in the billion DKK league. Read more on www.scalepoint.com


To ensure that customers experience added value and get the full benefit of Salespoint’s solutions, Scalepoint is now seeking a Head of PMO & Project Management with the responsibility to enhance progress and secure overview of project portfolios. Typically, it is customer adapted projects focusing on configuration, integration and implementation of Scalepoint products and solutions into the customers insurance systems. In general, the project portfolio consists of a combination of customer implementation projects, strategic development projects and ongoing development workstreams handling functional and technical maintenance. The IT setup is Agile / Scrum and with Product Owners and Scrum Masters being responsible for executing deliveries of projects in the portfolio.


The project management office (PMO) is about to be further strengthened through an integration with the Products Function with the overall purpose to set, maintain and ensure common standards for project management across the organization. In addition, the PMO manages the inflow of projects and acts as keepers of best practices, project status and planning. The PMO centralizes all projects into a single portfolio and establishes governance, methodologies and processes while prioritizing projects (in alliance with Product Management) based on Salespoint’s strategic objectives and customers’ requests. Governance, strong processes, and reporting will enable you to know and report on status and to “predict the future” of the project portfolio – in close collaboration with Finance to assure the financial overview of the portfolio.



As Head of PMO & Project Management you have the responsibility for overview, reporting, governance, processes, resource allocation and promoting progress on Salespoint’s entire IT- and Product development activities and Professional Services including customer facing project deliverables. You will act as a “Player coach” for a team of currently 3 skilled Project Managers and a PMO Analyst. In the position you are responsible for meeting customer satisfaction and utilization targets for Scalepoint to allocate resources in the best possible way.


The position has top management exposure since successful customer projects are pivotal to make Scalepoint Europe´s leading insurtech company. Customer stakeholder management is crucial in the position. The position will also require extensive internal stakeholder management and cooperation with IT, Product Management, Customer Management, Sales, Service desk and Finance.


The PMO team is part of the Products function within Scalepoint, reporting to the VP of Products, who is reporting to the CEO.


Primary responsibilities and tasks undertaken by you and the team you lead:


·       Implement Scalepoint´s project model and act as an advocate for the use of best practices and methodology across the organization, as well as assisting with best fit implementation methodology selection for each project

·       Help facilitate Scalepoint´s organization in delivering successful implementation of customer facing projects according to time, cost, price and quality in a multi stakeholder environment

·       Ensure overview, governance and transparency in the projects and their progress, hereunder milestones, success criteria, risks, reviews with top management etc.

·       Deliver PMO monthly status and reporting on entire project portfolio through project- and portfolio metrics

·       Manage inflow of projects in order not to overwork, overcommit or running idle in end-to-end delivery process and ensure compliance and security standards are built into the projects from the beginning

·       Provide resource allocation and -planning support and ensure strategic alignment of all projects

·       Further enhance level, skills and capabilities within project management processes, tools, methods, best practices to support the organization´s ability to successful project execution

·       Ensure clear roles, responsibilities and processes regarding project planning and -controlling

·       Lead, coach and develop your team plus “indirect management” / influence across the entire organization

Location of the position is at Scalepoint’s Headquarter at Aldersrogade 8, 2100 København Ø. Most of Scalepoint’s customers are currently Danish / Scandinavian based and therefore only limited travelling is expected.

Candidate profile:
As the right candidate for the position as Head of PMO & Project Management you ideally have:

·       A relevant master’s degree in Engineering, IT, Business, Finance, Economics or the like

·       At least 8-10 years of relevant experience – gladly more – from positions encompassing PMO, program-, portfolio or heavy project management. It could be from roles as e.g., Head of PMO, Project Portfolio Manager, Sr. Project Manager, Head of Delivery or similar in relation to development- and implementation projects with IT focus

·       Experience from PMO, project portfolio management and / or program management – in an agile setting

·       May have worked - at some point of time in your career - as an IT- or management consultant with delivery towards external customers

·       A solid toolbox and possible certification within project- / program management, PMO and reporting

·       Some experience with people management or as a minimum with heavy project- and program management. For the right profile this could also be the first position with direct people management

·       Experience from companies within insurance, IT or other financial industry such as banking, pension, payment solutions is a plus or experience from other regulated industries, such as pharma or medical device could also be relevant

·       Superuser of Microsoft Office, in particular Excel and PowerPoint

·       Fluent in written and spoken Danish and English



A winning “nice to work with” personality is essential for success in this position. The ideal Head of PMO has a strong character and a wealth of soft skills of which some of the most relevant are:

·       A structured and analytical personality enabling you to plan, maintain overview, deliver on time, report and follow up

·       Clear strengths within stakeholder management and ability to build and maintain trustworthy strong relationships and buy-in – both internally and externally

·       Like to take the lead and is ready for a position where you act as “player coach” where you show the path, coach, give sparring and space for your team to deliver best possible results

·       Like to act as a leader of others as well as delivering results and work on your own

·       Highly skilled communicator from C-level to a more operational level both internally and with customers

·       Pragmatic and commercial focus with value creation in mind

·       Ambitious, proactive and with a flexible mindset

·       Team oriented attitude where you pull together across the organization and handle challenges


Scalepoint´s value proposition
The position as Head of PMO & Project Management offers the opportunity to play a key role in the journey to make Scalepoint Europe´s leading insuretech company – a role with commercial impact and top management attention. There is a unique possibility to work with people leadership of skilled employees, PMO work and project management in relation to exciting customer facing projects with high complexity and exposure.

Scalepoint is an innovative, agile and well consolidated company working and thinking out of the box. The tone and atmosphere are appreciative, informal and the collaboration internally and with customers characterized by a high level of professionalism, helpfulness and close and long-lasting relations. The corporate culture unites the best aspects having been a startup and now matured with around 20 years in business. Further, the position provides the opportunity for professional and personal development and flexibility to combine job and private life.

To support Scalepoint’s growth ambitions on global expansion, a process regarding a potential transaction during 2021, has been initiated aiming at getting external investors onboard.

Interested in the position.
Focus Recruitment supports Scalepoint with the search for candidates. If you find interest in the position, please contact Partner at Focus Recruitment, Steffen Marstrand, sma@focus-recruitment.dk / 5051 9215

Focus Recruitment
H.C. Ørsteds Vej 50 C, 5.
1879 Frederiksberg C
Tel: +45 70 20 92 15
Mail: info@focus-recruitment.dk