Transformation Manager, Commercial & Partners






- Lead sub streams & projects from scoping to execution in the commercial organization as part of an exciting transformation


TDC NET contributes to the digitalization of Denmark and aims to deliver the best mobile network and fixed connections. TDC NET focuses on designing, building, and running the digital infrastructure of the future, opening its network for everyone (including Nuuday and its competitors such as Telenor or FastSpeed) so that everyone in Denmark can enjoy access to high-speed connections. TDC NET wants to be the preferred partner for wholesale customers. It is the aspiration to modernize and prepare TDC NET to strengthen as a carrier-grade operator by minimizing the risk of outages and thereby increasing customer satisfaction and improving the customer experience.


TDC NET is an independent company with purpose, strategy, leadership team, and plans for the years to come. TDC NET employs approximately 3,000 employees, and revenues amounting to 7 billion DKK revenue, 55+% EBITDA margin and investments exceeding 20+ billion DKK in the coming 10 years. Building up this new company offers a unique opportunity to be part of one of the most interesting journeys and transformations in the telco industry. Read more on  https://tdcnet.com/

TDC NET is shaping the next generation of nationwide digital infrastructure in Denmark. By rolling out stable, fast and reliable networks, TDC NET can ensure that the Danish society, including businesses, schools, hospitals and people are better connected than ever before. As the volume of data continues to grow exponentially, and new technologies in augmented reality, VR, IoT and autonomous vehicles etc. become an increasing part of everyday life, more bandwidth, stability and speed will be required by the network.

TDC NET is maintaining and expanding the infrastructure / network, which creates the foundation for the stable and reliable services they provide for their customers. TDC NET is best in class in leveraging infrastructure across copper, coax, and fiber and will continue to provide faster connections with the nationwide 5G roll-out and fiber to +1 million households and businesses in Denmark. 

Commercial & Partners is the commercial and sales organization of TDC NET – and is responsible for creating and selling products, assemble services within communications and data transmission to customers, who use the network to connect Denmark and the world. The Customer Experience team is responsible for defining, managing, measuring and improving the customer experience across TDC NET and consists of 3-4 CX Managers and Transformation Managers also working closely with external top tier management consultants.

Areas of responsibility


To further enhance and help drive the transformation agenda by formalizing and operationalizing the way of interacting with customers – including design and implementation of Operating Model and Service Level Management – TDC NET is now looking for a highly motivated Transformation Manager. As a Transformation Manager, you will be taking responsibility for owning transformation sub streams or projects and having end to end responsibility from scoping to execution and implementation.


The position reports to Head of Customer Experience / SVP of Commercial Operations, and the position will on a daily basis work directly with e.g. CCO, Senior Commercial Leadership team, SVP of Commercial Operation and the rest of the TDC NET organization. You will be navigating in a large organization with a complex and technical product landscape, requiring technical understanding, commercial acumen plus great stakeholder management skills.

Primary responsibilities depend on the candidate’s skills and experience, but likely include:

Location of the position is TDC NET’s Headquarter at Teglholmsgade in Copenhagen.

Your profile as the desired candidate

Professional experience and skills form most of your qualifications to succeed in this role. However, personal characteristics and competencies are equally important in this position and to fit in the team, which includes:

TDC NET Offers


The compensation and benefits package will besides a fixed salary include company paid pension scheme (+ 3% flexible salary scheme on top) and good package of insurances, TDC Group products etc.


Interested in the position?

Focus Recruitment supports TDC NET with the search process. If you find interest in the position, please contact Partner at Focus Recruitment, Steffen Marstrand, sma@focus-recruitment.dk / 5051 9215.

Focus Recruitment
H.C. Ørsteds Vej 50 C, 5.
1879 Frederiksberg C
Tel: +45 70 20 92 15
Mail: info@focus-recruitment.dk