Head of Channel Excellence, TDC Erhverv






- Be part of an interesting transformation and lead channel excellence team including commercial responsibility while working with top management exposure

TDC is the incumbent telco in Denmark with strong market position, leading mobile network quality, and 100% customer coverage via fixed assets (across fiber, coax and copper). TDC was taken over by a Consortium in May 2018 with the ambition to split the integrated telco into two independent companies, i.e. an infrastructure focused TDC NET and an end-user content focused Nuuday.

Nuuday is a united family of strong and well-known brands with the shared purpose of making sense with technology. Our family consists of YouSee, Telmore, Hiper, Blockbuster, TDC Erhverv, NetDesign and Relatel, and together we represent the TV, broadband, network, telephony and entertainment of the future. We deliver innovative digital services to most Danish households and businesses. And we do it together. Across cross-functional teams, 33 nationalities and more than 4,000 unique colleagues. As Denmark’s leading digital service provider, we aspire to use technology to create a more meaningful future for our customers and society. Therefore, we are looking for the market’s brightest minds who dare to stand up and stand out. Read more on www.tdcgroup.com


TDC Erhverv with approximately 1100 employees and a revenue of 4,5 billion DKK is undergoing a radical transformation and with a way of working which is truly agile. As part of turnaround, streamlining and building a true mass market channel in TDC Erhverv is critical to flatline the previous trajectory. The offerings of TDC Erhverv is ranging from traditional connectivity offerings (mobile voice, broadband, fixed line), to collaboration solutions like Microsoft Teams, cloud-based software, security, IoT, and advanced network solutions to cater for some of the most sophisticated needs for Danish enterprise and public sector clients.

The Channel Excellence team is responsible for all segments across all channels in TDC Erhverv but with initial focus on SMB. Purpose of the team is to drive and continuously optimize channel performance to radically turnaround commercial business in TDC Erhverv. The position as Head of Channel Excellence has been held by a profile with ex tier 1 consulting background whom has now been internally promoted to a VP position, taking a wider responsibility in the CCO area. It is expected that the right profile for this role will similarly progress rapidly into a senior position in TDC Erhverv.

Areas of Responsibility

As Head of Channel Excellence, you will function as Product Owner (day-to-day leader) for a squad of 8 skilled and dedicated people. The team consists of some of the most experienced commercial thought leaders in TDC Erhverv and is widely perceived as a critical enabler between the go-to-market organization and the sales channels. The team composition is evenly balanced with profiles ranging from leaders within customer experience and segment management, experienced analysts and high caliber graduate and student workers. You will be set direction for the squad and be responsible for the multi-channel strategy, channel management, segment management, lead management, contact strategy and delivering on commercial KPI´s as optimal channel mix, gross profit and market share per segment. In addition, you will drive both Channel- and Commercial Board in TDC Erhverv.

Hence, the position is centered around strategy, commercial optimization, transformation and top management exposure in TDC Erhverv and wider Nuuday organization. It´s a career role in a high paced environment where this could be your first people management role, while utilizing both core consulting toolbox, strategy skills and business acumen. The position reports to Chief Commercial Officer, SVP – whom also has a tier 1 consulting background prior to joining TDC. Part of your daily job will also be to support him. Primari responsibilities - some handled by you and others by the team you lead - include:

Location of the position is TDC Erhverv and Nuuday´s Headquarter at Teglholmsgade in Copenhagen.

Your profile as the desired candidate
Your professional background and qualifications should overall include:


Your professional experience and toolbox forms most of your qualifications to succeed in this role. However, personal characteristics and competencies are equally important and include:

TDC Erhverv Offers

Interested in the position?

Focus Recruitment supports TDC Erhverv with the search process. If you find interest in the position, please contact Partner at Focus Recruitment, Steffen Marstrand, sma@focus-recruitment.dk / 5051 9215.

Focus Recruitment
H.C. Ørsteds Vej 50 C, 5.
1879 Frederiksberg C
Tel: +45 70 20 92 15
Mail: info@focus-recruitment.dk